Terms of Service

We at Balance Hormone Institute take privacy and security of user data very seriously. This document outlines what information we collect, how we use it, who we share it with, and the rights users have over their data.

Information We Collect

When you create an account or use our services, we only ask for basic contact information like name, email address, and phone number. This helps us fulfill orders, send notifications, and provide customer support as needed. We do not collect any health or medical information.

In addition to information you provide directly, we may automatically record certain technical information from your device including:

• Browser type and settings - This helps us ensure site compatibility across different devices and applications.
• Cookies - Small data files stored on your device that allow our site to remember your actions and preferences over time. Cookies enhance site usability.
• IP address - Your device's numeric address on the internet, used to identify your general location.

We collect this basic technical information to monitor and enhance site functionality and traffic analysis.

How We Use Your Information

The information we collect allows us to:

• Set up your user account
• Process orders and send notifications
• Reply to customer support inquiries
• Analyze site traffic to improve user experience

By providing your contact information, you consent for us to reach out for the above purposes when necessary.

When We Share or Disclose Your Information

Balance Hormone Institute will not rent, share, disclose or sell your personal information to any third party organizations without your explicit consent, except in the following cases:

• To comply with legal obligations, court orders or other binding government requests
• To protect the rights, property or safety of Balance Hormone Institute, our users or the general public

If the ownership of Balance Hormone Institute were to change in an acquisition or merger, your data may be transferred to the new owners. We will post prominent notice on our site if any such ownership change occurs.

Your Rights Over Your Information

At Balance Hormone Institute we aim to be fully transparent about what data we collect and how it is handled. As a user, you have the right to:

• Access the contact information you provided to us
• Update or correct that information if it is inaccurate
• Delete that contact information from our systems
• Restrict or object to certain uses of your information

If you wish to exercise any of these rights, please email us at ([email protected]). We will promptly honor your requests in accordance with applicable regulations.

Data Protection and Security

We follow industry best practices around security and compliance to safeguard your personal information, including:

• Data encryption
• Access control procedures
• Activity monitoring systems
• Internal data privacy training

While we aim for full security, no company can guarantee against all potential attacks or breaches. We promise to keep users notified by email in case of any such data incident, as well as the remediation steps taken.

Changes to this Privacy Policy

As company practices evolve over time, this page may be updated to reflect new policies accordingly. Please check back periodically for any changes. We will highlight any significant amendments for existing users to review before continuing to use our site.